Shop Assistant/Customer Service Apprentice

Customer Service

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At a glance

Date Posted: 03/10/2019

Expiry Date: 30/11/2019

Vacancy reference: 1580597

Wage: £8,424.00 (per annum)

Location: Bradford, BD6

Apprenticeship Type/Name: Customer Service Practitioner

Working week/hours: Monday - Friday: 9:00 am - 5:30 am (Wednesday off). Saturday: 9:00 am - 4:00 pm. Total hours per week: 36.00

Apprenticeship duration: 15 Months Maximum with future full time position available for the right candidate.

Apprenticeship level: Intermediate (Level 2)


Qualifications required:

  • Maths and English A-C / 4-7 or equivalent would be preferred.

Desired skills:
  • Creative mindset
  • Natural attraction for design and colours
  • Confident with communication
  • Organised
Personal qualities:
  • Time management
  • Willingness to learn
  • Punctual
  • Friendly and Polite

Training provided:

  • Customer Service Practitioner Standard Apprenticeship Level 2
  • Maths, English and ICT training provided (if required)


Scentiment are looking for someone to learn some floristry, how to make bouquets, conditioning flowers and general day to day florist work. It will never be the same thing each day always learning something new and being as creative as you can be within the furniture & gift side of the business.

  • Dealing with customers via telephone and face to face
  • Pricing up customer events where floristry is needed
  • Creating bouquets, conditioning flowers for customers and generally around the shop
  • Pricing up new stock and placing the new stock in a creative way to attract customers
  • Window dressing, cleaning and keeping the shop tidy
  • Restoring old furniture to its original look
  • Painting with chalk paints and being creative with stencils waxes
  • Photographing items to sell, Social media updating to customers and picture uploads to selling sites
  • General daily shop duties


Name: Jordan Tynan


Phone number: 01484 515156

Apply Now

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  • Please select the following as appropriate, if you do not currently hold these qualifications we will work with you to achieve your Functional Skills Level 2.
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