Office Support Apprentice

Business Administration

At a glance

Date Posted: 19/05/2021

Expiry Date: 20/06/2021

Vacancy reference: 1700180

Wage: £161.25 (per annum)

Location: Hull, HU8

Apprenticeship Type/Name: Business Administrator

Working week/hours: Monday - Friday between 9am - 5pm Total hours per week: 37.50

Apprenticeship duration: 15 Months minimum until completion of the apprenticeship.

Apprenticeship level: Advanced (Level 3)

Requirements

Qualifications required:

  • GCSEs at grades A*-C/9-4 (or equivalent) in Maths and English.

Desired skills:
  • IT literate (Microsoft Office)
  • Excellent communication skills
  • Be able to build customer relationships
  • Strong telephone manner
  • Good interpersonal skills
  • Strong customer service
  • Good attention to detail
  • Proactive listener
  • Adhere to company policies and procedures
Personal qualities:
  • Able to work in a fast-paced environment
  • Confident
  • Professional
  • Adaptable
  • Reliable
  • Punctual
  • Self-motivated
  • Hardworking and committed
  • Dedicated
  • Able to follow specific instructions
  • Must be willing to listen and learn
  • Good, positive, friendly attitude

Training provided:
Level 3 Business Administrator apprenticeship standard, which includes:

  • Level 2 Functional Skills in maths and English (if required)
  • End-Point Assessment (EPA)
  • Employee Rights and Responsibilities (ERR)
  • Personal Learning and Thinking Skills (PLTS)
You will have access to your own online e-portfolio to monitor your progress and access resources.  You will be assigned a Trainer who specialises in teaching and delivering the Business Administration qualification; they will be with you during your sessions in the centre and also make regular visits to see you in your place of work.  Sessions are kept small to ensure each learner gets the correct support and guidance throughout the duration of their apprenticeship.

Description:

We are looking to recruit an Apprentice to join our existing Administrative team, at our Dansom Lane Branch. This is a great opportunity to develop your administration skills in a supportive environment.

This is a career development role, supporting the back office administration team at our Dansom Lane Branch. You will join a supportive team and duties will include, but are not limited to:

  • Working in a busy office dealing with business to business customers; house builders, landlords, letting agents
  • Focus on effective customer account management of this customer base
  • Handling customer enquiries on the phone and via e-mail
  • Dealing with suppliers, should a customer have a specific need
  • Preparing quotes for customers
  • Advising on pricing, delivery dates and stock requirements
  • Competent use of computer systems
  • General administration duties

Contact

Name: Sophie Ness or Louise O'Connor

Email: ApplicationsHull@yh-group.co.uk

Phone number: 01482 222142

Apply Now

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