Office and Customer Support Apprentice

Business Administration

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At a glance

Date Posted: 07/09/2020

Expiry Date: 31/08/2020

Vacancy reference: EforElectrical

Wage: £8,092.50 (per annum)

Location: Hull

Apprenticeship Type/Name: Business Administration Apprentice

Working week/hours: 37.5

Apprenticeship duration: 15 Months Maximum with future full time position available for the right candidate.

Apprenticeship level: Intermediate (Level 2)


Qualifications required:

No qualifications required for this role as full training will be provided, just a good standard of maths and English and a willingness to learn.

Desired skills:
  • Good knowledge of Microsoft packages
  • Good communication on all levels
  • Excellent telephone manner
Personal qualities:
  • Outgoing
  • Friendly
  • Work well as a team

Training provided:
The successful candidate will undertake a Level 2 or Level 3 apprenticeship in business administration, along with any functional skills maths and English where required.


A fantastic opportunity to work for a local electrical company learning all aspects of office administration and customer support.

  • Filing documents (paper and digital)
  • Sourcing and ordering building/electric materials
  • Providing service and building a rapport with:
    • Internal Customers- eg- Builders, Sub contractors, Trade counter staff, accountant, Office staff (sometimes face to face but mostly phone/email)
    • External Customers- , Contractors (for example Sewells/Propcert) Residential homeowners, Commercial work customers, Landlords (Almost always phone/email)
  • Answering/returning calls
  • Emails
  • Logging banking and trade account transactions to check for any deficits
  • Helping with project planning
  • Typing up contracts
  • Updating the contractors system regarding EICR reports and visit times/dates
  • Writing Risk assessments
  • Following Chas and NICEIC guidelines and standards to maintain recognition
  • Assisting with payroll and budgeting


Name: Amy Salter or Louise O'Connor


Phone number: 01482 222142

Apply Now

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  • Please select the following as appropriate, if you do not currently hold these qualifications we will work with you to achieve your Functional Skills Level 2.
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