Lettings and Estate Agent Administrator Apprentice

Business Administration

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At a glance

Date Posted: 23/01/2019

Expiry Date: 31/03/2019

Vacancy reference: 1488186

Wage: £148.00 (per week)

Location: Hull, HU2

Apprenticeship Type/Name: Business Administration Apprentice

Working week/hours: 40

Apprenticeship duration: 15 Months

Apprenticeship level: Intermediate (Level 2)


Qualifications required:

  • GCSEs at grades A*-C/9-4 (or equivalent) in maths and English are essential.

Desired skills:
  • IT literate e.g. Microsoft Office packages
  • High level of accuracy
  • Smart, professional, business like appearance
  • Good standard of maths and English
  • Excellent communication skills
  • Good interpersonal skills
  • Good customer service skills
  • Confident dealing with people
  • Good attention to detail
Personal qualities:
  • An enthusiastic and friendly approach to work
  • Must have an excellent work ethic
  • Polite, well-mannered and courteous
  • Hardworking and committed
  • Approachable
  • Reliable and punctual
  • Honest and trustworthy
  • Able to use and work on own initiative
  • Conscientious and motivated
  • Must be willing to listen and learn
  • Ability to follow specific instructions
  • Adhere to company policies and procedures
  • Good positive, friendly attitude

Training provided:
You will have access to your own online e-portfolio to monitor your progress and access resources. You will be assigned a Trainer who specialises in teaching and delivering the Business Administration qualification; they will be with you during your sessions in the centre and also make regular visits to see you in your place of work.


This is exciting opportunity to work in an award winning lettings and estate agents, developing customer service, administrative and business skills.

Your duties/responsibilities will include:

  • Customer service – telephone and face to face (ranging from walk ins , tenants queries, buyers and sellers regarding property)
  • Admin – filing, scanning, scanned documents to be filed into shared drive, responsible for downloading photos taking via new listing onto shared drive- company system
  • Advertising properties online
  • Updating social media - Facebook, LinkedIn
  • Producing newsletter/blogs
  • Other ad-hoc duties - Keys cut, buying supplies
  • Support role to existing members of staff


Name: Sophie Ness

Email: sophie.ness@yh-group.co.uk

Phone number: 01482 222142

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