Gym and Studio Customer Assistant

Customer Service

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At a glance

Date Posted: 05/12/2018

Expiry Date: 28/02/2019

Vacancy reference: 1483882

Wage: £168.75 (per week)

Location: Scarborough

Apprenticeship Type/Name: Customer Service Practitioner

Working week/hours: 37.5

Apprenticeship duration: 15 Months

Apprenticeship level: Intermediate (Level 2)


Qualifications required:

  • Good level of Maths and English is required but no specific qualifications for this position

Desired skills:
  • Knowledge of Microsoft packages
  • Able to work well in a team or independently
  • Good communication skills
  • Good keyboard skills and knowledge of social media
Personal qualities:
  • Charismatic
  • Confident and bubbly personality
  • Willing to learn new skills
  • Well presented

Training provided:
The successful candidate will undertake an intermediate level apprenticeship standard in Customer Service Practitioner

Other: The right candidate will have the chance to progress and gain fitness qualifications as they progress within the role


A fantastic opportunity to learn all aspects of customer service from a popular gym perspective. You will be interacting with clients and booking sessions and maintaining the client database.

  • Greeting customers
  • Answering telephone enquries
  • Use of social media to post pictures and updates from the gym
  • Maintain bespoke client database and ensure all details and information is kept up to date
  • Assist with marketing and promotion of classes and programs
  • Create posters
  • Use of Microsoft packages
  • Ensure that reception and gym areas are always kept clean and tidy


Name: Jamie Greening


Phone number: 01723 364848

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