Customer Support Apprentice

Customer Service

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At a glance

Date Posted: 23/01/2019

Expiry Date: 31/05/2019

Vacancy reference: 1491435

Wage: £7,995 (per annum)

Location: Halifax, HX5

Apprenticeship Type/Name: Customer Service Practitioner

Working week/hours: 37.5

Apprenticeship duration: 15 Months

Apprenticeship level: Intermediate (Level 2)

Requirements

Qualifications required:

  • Maths and English GCSE A-C / 4-9 or equivalent

Desired skills:
  • Good communication skills
  • Excellent written and verbal
  • Good IT skills
  • Team work
  • Ability to work on own initiative
  • Willingness to learn
Personal qualities:
  • Confident
  • Punctual
  • Trustworthy
  • Good work ethic
  • Dedicated
  • Motivated

Description:

A-Safe are looking for committed outgoing customer support apprentice to join there friendly team to grow and progress with the company.

  • Key contact point for customer enquiries & sales.
  • Taking incoming communication and passing to appropriate sales contact.
  • Process all orders and quotations
  • Action incoming enquiries
  • Pass leads to sales
  • Liaise with customers on project/installation changes in collaboration with sales
  • Ensure all activities are accurately logged on systems for analysis & reporting.
  • Delivers on KPIs as defined & directed

Contact

Name: Charise Binns

Email: charise.binns@yh-group.co.uk

Phone number: 01132 459712

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