Customer Service Apprentice

Customer Service

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At a glance

Date Posted: 13/12/2019

Expiry Date: 24/01/2020

Vacancy reference: 1600295

Wage: £7,800.00 (per annum)

Location: Huddersfield, HD9

Apprenticeship Type/Name: Customer Service Practitioner

Working week/hours: Monday - Friday, 08:30 - 17:30. Total hours per week: 37.50

Apprenticeship duration: 15 Months Maximum with future full time position available for the right candidate.

Apprenticeship level: Intermediate (Level 2)

Requirements

Qualifications required:

  • GCSEs at grades C/4 or above (or equivalent) in maths and English.

Desired skills:
  • Good communication skills
  • Time management skills
  • Lots of enthusiasm, ambition and willingness to help others
  • Willingness to learn
Personal qualities:
  • Committed
  • Enthusiastic and honest
  • Friendly outgoing personality
  • Smart appearance and reliable

Training provided:
Level 2 Customer Service Practitioner apprenticeship standard, which includes:

  • Level 1/2 functional skills in maths and English (if required)
  • End-Point Assessment (EPA)

Description:

We are looking for a customer service to join us. If you are looking for a career working with friendly and professional team where you will learn, grow, earn and have the opportunity to progress this role could be for you.

  • Providing customer service to potential new customers on the shop floor
  • Answering the telephone and taking inquiries
  • Emailing customers
  • Assisting with stock taking
  • General administration duties

Contact

Name: Jordan Tynan

Email: jordan.tynan@yh-group.co.uk

Phone number: 01484 515156

Apply Now

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  • Please select the following as appropriate, if you do not currently hold these qualifications we will work with you to achieve your Functional Skills Level 2.
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