Apprentice Sales Support Assistant

Business Administration

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At a glance

Date Posted: 22/02/2019

Expiry Date: 31/05/2019

Vacancy reference: 1504573

Wage: £15,000 (per annum)

Location: Filey

Apprenticeship Type/Name: Business Administration Apprentice

Working week/hours: 40

Apprenticeship duration: 15 Months Maximum with future full time position available for the right candidate.

Apprenticeship level: Intermediate (Level 2)

Requirements

Qualifications required:

  • GCSE grades A* - C (or equivalent) in maths and English are essential

Desired skills:
  • Computer literate
  • Excellent communication skills
  • Proficient in Microsoft/Open Office packages
  • Good keyboard skills
  • Polite and friendly telephone manner
  • Good customer service skills
Personal qualities:
  • A positive and confident manner
  • Keen eye for detail
  • Conscientious
  • Trustworthy
  • Good team player
  • Flexible approach to work
  • Interested in developing a career within the financial services industry

Training provided:
The successful candidate will work towards the Customer Service Practitioner Standard Apprenticeship, together with Functional Skills in Maths and English where required.

Other: The office is open from 9.00am - 7.30pm and the successful candidate will be asked to work some evening hours, on a rota basis. Maximum 40 hour working week.

Description:

An exciting opportunity for someone who has a passion for delivering the highest levels of customer service. Cura are looking to recruit a sales support assistant to work alongside specialist advisors in providing Life Insurance, Income Insurance and Critical Illness cover for the mass market.

  • Support insurance advisors throughout the sales process e.g. completing insurance applications, producing quotations and completing documents
  • Perform general administrative duties e.g. faxing, emailing, inbound/outbound calls
  • Ensure our service stands out from the crowd in a competitive market
  • Providing quotes for advisors to use with customers
  • Maintain long-term relationships with our customers and conduct yourself in a professional manner at all times

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