Apprentice Sales Support Assistant

Customer Service

At a glance

Date Posted: 30/01/2020

Expiry Date: 28/02/2020

Vacancy reference: 1610201

Wage: £15,000.00 (per annum)

Location: Filey, YO14

Apprenticeship Type/Name: Customer Service Practitioner

Working week/hours: Monday - Friday, 9.00am - 7.30pm variable Total hours per week: 40.00

Apprenticeship duration: 15 - 24 Months Maximum with future full time position available for the right candidate.

Apprenticeship level: Advanced (Level 3)

Requirements

Qualifications required:

  • GCSE grades A*-C or 4 - 9 (or equivalent) in maths and English are essential

Desired skills:
  • Computer literate
  • Excellent communication skills
  • Proficient in Microsoft/Open Office packages
  • Good keyboard skills
  • Polite and friendly telephone manner
  • Good customer service skills
Personal qualities:
  • A positive and confident manner
  • Keen eye for detail
  • Conscientious
  • Trustworthy
  • Good team player
  • Flexible approach to work
  • Interested in developing a career within the financial services industry

Training provided:
The successful candidate will work towards the Customer Service Practitioner Standard Apprenticeship, together with Functional Skills in maths and English where required

Description:

An exciting opportunity for someone who has a passion for delivering the highest levels of customer service. Cura are looking to recruit a sales support assistant to work alongside specialist advisors in providing Life Insurance, Income Insurance and Critical Illness cover for the mass market.

  • Support insurance advisors throughout the sales process e.g. completing insurance applications, producing quotations and completing documents
  • Perform general administrative duties e.g. faxing, emailing, inbound/outbound calls
  • Ensure our service stands out from the crowd in a competitive market
  • Providing quotes for advisors to use with customers
  • Maintain long-term relationships with our customers and conduct yourself in a professional manner at all times

Contact

Name: Jamie Greening

Email: jamie.greening@yh-group.co.uk

Phone number: 01723364848

Apply Now

  • Date Format: MM slash DD slash YYYY
  • Please select the following as appropriate, if you do not currently hold these qualifications we will work with you to achieve your Functional Skills Level 2.
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