Apprentice Receptionist

Business Administration

At a glance

Date Posted: 08/11/2019

Expiry Date: 31/01/2020

Vacancy reference: 1594360

Wage: £8,112.00 (per annum)

Location: Hull

Apprenticeship Type/Name: Business Administration Apprentice

Working week/hours: 40 Hours Per week

Apprenticeship duration: 15 Months Maximum with future full time position available for the right candidate.

Apprenticeship level: Intermediate (Level 2)

Requirements

Qualifications required:

  • English and maths GCSE (or equivalent) grade A*-C/9-4

Desired skills:
  • Proficiency in Microsoft Office Suite
  • Hands-on experience with office equipment would be beneficial (e.g. fax machines and printers)
  • Professional attitude and appearance
  • Solid written and verbal communication skills
  • Ability to be resourceful and proactive when issues arise
  • Excellent organisational skills
  • Multitasking and time-management skills, with the ability to prioritize tasks
  • Customer service attitude - essential
  • Good IT skills
Personal qualities:
  • An enthusiastic and friendly approach to work
  • Must have an excellent work ethic
  • Reliable and punctual
  • Honest and trustworthy
  • Professional attitude and appearance
  • Able to use and work on own initiative
  • Able to follow specific instructions
  • Conscientious and motivated
  • Must be willing to listen and learn
  • The ability to work well under pressure, managing time efficiently and meeting timescales

Training provided:
Level 2 apprenticeship in Business Administration, which includes:

  • Level 2 Diploma in Business and Administration
  • Level 2 Technical Certificate
  • Level 1/2 Functional Skills in English and maths (if required)
  • Employee Rights and Responsibilities (ERR)
  • Personal Learning and Thinking Skills (PLTS)
  • Day release to attend a session once a week at our Hull Learning Centre
You will have access to your own online e-portfolio to monitor your progress and access resources. You will be assigned a Trainer who specialises in teaching and delivering the Business Administration qualification; they will be with you during your sessions in the centre and also make regular visits to see you in your place of work. Sessions are kept small to ensure each learner gets the correct support and guidance throughout the duration of their apprenticeship.

Description:

  • Greet and welcome guests as soon as they arrive at the office
  • Direct visitors to the appropriate person and office
  • Answer, screen and forward incoming phone calls
  • Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
  • Provide basic and accurate information in-person and via phone/email
  • Receive, sort and distribute daily mail/deliveries
  • Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
  • Order front office supplies and keep inventory of stock
  •  Update calendars and schedule meetings
  • Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing

Contact

Name: Sophie Ness

Email: sophie.ness@yh-group.co.uk

Phone number: 01482 222142

Apply Now

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