Apprentice Front of House Office Administrator

Apprentice Front of House Office Administrator

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At a glance

Date Posted: 03/06/2019

Expiry Date: 31/07/2019

Vacancy reference: 1539410

Wage: £8,320 (per annum)

Location: Scarborough

Apprenticeship Type/Name: Business Administration Apprentice

Working week/hours: Monday - Friday, 8.30am - 5.00pm Total hours per week: 40.00

Apprenticeship duration: 15 Months Maximum with future full time position available for the right candidate.

Apprenticeship level: Intermediate (Level 2)


Qualifications required:

  • GCSE or equivalent grades A-C or 4-9 in maths and English is essential

Desired skills:
  • Competent in Microsoft Office
  • Computer literate
  • Customer facing experience in a busy fast paced environment
  • Excellent communication skills
Personal qualities:
  • An ability to work within an ever-changing work environment
  • Able to work as part of a strong team
  • An ability to deal with prioritising
  • Willing to do all that is required
  • Self-starter showing initiative

Training provided:

  • The successful candidate will work towards an Intermediate Level Apprenticeship in Business Administration
  • Functional Skills in maths and English where necessary
  • Technical Certificate; City & Guilds Business Administration Level 2


An exciting opportunity to learn all aspects of office administration within a busy, professional recruitment company.

  • Welcome all candidates and clients on the Castle premises in a bright, welcoming and professional manner as per our process
  • Telephone switchboard - Answering of telephone calls within in 3 rings directing or email message with number to relevant person and responding to enquiries in a professional and competent manner
  • Ensure all messages from both clients, candidates and team members are emailed with phone numbers forwarded in a timely and organised manner
  • Have a competent standard of computer literacy with good keyboard skills and have previous experience of using Microsoft applications
  • Enter information onto a bespoke computer system with a high level of accuracy
  • Update candidate front page for any missing docs and communicate to consultant responsible
  • Knowledge of all Registration appointments scheduled - showing candidate to their assigned IV room, setting up any required ISV testing and ushering candidates to correct room
  • Printing and replenishment of forms required for office use and in interview rooms – contracts, reg forms handbooks etc
  • Keeping stock of client and candidate gift packs, tea coffee and milk, PPE, stationary and general office and admin items
  • Making up of Client and Candidate packs ensure 5 available at all time
  • Procurement of supplies on account including office supplies including refreshments/ event and marketing materials/ travel arrangements and PPE within relevant budgets and in a timely manner
  • Responsible for daily postage to be sent out
  • Responsible for arranging answer phone to be switched on and off at the beginning and end of every day
  • General office set up on a day to day basis – pots, dishwasher and housekeeping
  • Under take routine admin tasks – scanning, faxing, shredding and filing
  • Linking of any additional documents extra to candidate compliance outlined above
  • Supporting Business support unit and Administrators with Priority As & Bs when required
  • Assist Director, Managers and consultants with any additional ad hoc tasks and projects
  • Attend occasional training/ marketing, monthly team meeting and social events held out of work hours
  • Maintain a positive and smiley outlook and team culture at all times
  • Support when required with any additional projects and events
  • Having the ability to complete tasks in a managed and timely fashion


Name: Jamie Greening


Phone number: 01723364848

Apply Now

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  • Please select the following as appropriate, if you do not currently hold these qualifications we will work with you to achieve your Functional Skills Level 2.
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