Apprentice Customer Service Advisor

Customer Service

At a glance

Date Posted: 19/12/2018

Expiry Date: 30/04/2019

Vacancy reference: 1484685

Wage: £160.00 (per week)

Location: Leeds

Apprenticeship Type/Name: Customer Service Practitioner

Working week/hours: 40

Apprenticeship duration: 15 Months

Apprenticeship level: Intermediate (Level 2)

Requirements

Qualifications required:

  • Maths and English A-C / 4-9 would be preferred
  • Basic IT, Microsoft, excel , e-mail and word also preferred

Desired skills:
  • Good communication skills
  • Excellent written and verbal
  • Good IT skills
  • Team work
  • Ability to work on own initiative
  • Willingness to learn
Personal qualities:
  • Empathy
  • Confident
  • Punctual
  • Trustworthy
  • Good work ethic
  • Dedicated
  • Motivated
  • Professional

Description:

We are an independent private medical provider with over 10 years’ experience looking for customer service apprentices to join us. If you are looking for a career working with a small, friendly and professional team where you will learn, grow, earn and have the opportunity to progress this role could be for you.

  • Providing excellent customer service at all times to ensure a professional and positive image of the company is given to all existing and new clients
  • Working on the reception counter dealing with clients in person
  • Dealing with clients over the telephone
  • Sending and Receiving Faxes
  • Postal Duties
  • Filing and maintaining internal documents
  • Managing in-house computer systems
  • Sending and Receiving emails
  • Data Processing
  • Scanning documents)

Any other general duties requested

Contact

Name: Charise Binns

Email: charise.binns@yh-group.co.uk

Phone number: 01132 459712

Apply Now

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