Administration Assistant Apprentice

Business Administration

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At a glance

Date Posted: 04/03/2020

Expiry Date: 30/04/2020

Vacancy reference: 1620186

Wage: To be agreed

Location: Hull, HU1

Apprenticeship Type/Name: Business Administration Apprentice

Working week/hours: Monday - Friday; 9.00 am - 5.00 pm, with 1 hour for Lunch. Total hours per week: 35.00

Apprenticeship duration: 15 Months Maximum with future full time position available for the right candidate.

Apprenticeship level: Intermediate (Level 2)


Qualifications required:

  • English and maths GCSE (or equivalent) grade A*-C/9-4.

Desired skills:
  • IT literate - working knowledge of MS Office and Excel
  • Ability to follow instructions
  • Strong telephone manner
  • Team player
  • High level of accuracy
  • Confident dealing with people
Personal qualities:
  • Good level of numeracy and literacy
  • Professional Appearance
  • Outgoing, confident and comfortable interacting with people at all levels
  • Thirst for learning, and willing to take on new challenges
  • An enthusiastic & friendly approach to work
  • A hardworking individual who has a proactive approach to their work, with good attention to detail

Training provided:

Level 2 apprenticeship in Business Administration, which includes:
  • Level 2 Diploma in Business and Administration
  • Level 2 Technical Certificate
  • Level 1/2 Functional Skills in English and maths (if required)
  • Employee Rights and Responsibilities (ERR)
  • Personal Learning and Thinking Skills (PLTS)
  • Day release to attend a session once a week at our Hull Learning Centre
You will have access to your own online e-portfolio to monitor your progress and access resources. You will be assigned a Trainer who specialises in teaching and delivering the Business Administration qualification; they will be with you during your sessions in the centre and also make regular visits to see you in your place of work. Sessions are kept small to ensure each learner gets the correct support and guidance throughout the duration of their apprenticeship.

Apprenticeship framework

Business and Administration


Digital ID are looking for a business admin apprentice who is naturally warm, approachable with energy and enthusiasm and strong communication skills.

Duties to include:

  • Support and admin assistance for sales manager/ account managers
  • Inbox management – dealing with both external and internal emails
  • Creating sales opportunities and sending quotations
  • First line customer service / support, ensuring customer is handled effectively
  • Liaising with internal departments to make sure customer orders are being fulfilled

Software packages:

  • Sage CRM 200 – full training given
  • Outlook
  • Microsoft applications, Word, Excel


Name: Sophie Ness


Phone number: 01482 222142

Apply Now

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  • Please select the following as appropriate, if you do not currently hold these qualifications we will work with you to achieve your Functional Skills Level 2.
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