Find out more about the different apprenticeships that we deliver.

Staying in education doesn’t mean staying on at school or going to college. People can start and apprenticeship from age 16. Apprenticeships have also changed a huge amount over this last decade or so and there are now so many opportunities for people of all ages. They’re no longer just for school leavers.

Accountancy

Accounting apprenticeships train people to help accountants to keep financial records and prepare accounts.  Apprentices learn to offer their business financial support and take care of activities from expenses and bills to taxes and payroll.

The advanced Level 3 accountancy apprenticeship is suitable for training people working in jobs roles such as Assistant Accountant or Trainee Accounting Technician. On completion, apprentices will gain the AAT Level 3 Advanced Diploma in Accountancy together with the full apprenticeship standard.

Higher apprenticeships at Level 4-7 are now available, allowing people to progress and gain qualifications equivalent to a University Degree but without the accompanying debt.

Business Administration

A Business administration apprenticeship helps people to gain the skills and experience needed to work in administrative roles in a variety of organisation. It helps an employee to develop a broad range of office skills.

The first stepping stone is an intermediate apprenticeship (Level 2) which is the equivalent to five GCSEs at grades A-C. Apprentices can then progress to an advanced apprenticeship (Level 3) to gain the equivalent of two A-Levels.

Customer Service

A customer service apprenticeship helps people gain the skills and experience you need to effectively meet the needs of customers, making sure they are dealt with in a pleasant, positive and reliable way.

The first stepping stone is an intermediate apprenticeship (Level 2) which is the equivalent to five GCSEs at grades A-C. Apprentices can then progress to an advanced apprenticeship (Level 3) to gain the equivalent of two A-Levels.

Most customer service apprentices work in retail, financial services, call centres, hospitality or sport and recreation. However, customer service is relevant to hundreds of job roles and skills are easily transferrable.

Healthcare Support Services

This apprentieship develops competence and experience in a range of healthcare support service skills.

We predominantly deliver this apprenticeship for staff at Yorkshire Ambulance Service Trust (YAS). However, it is available for people working in other similar organisations.

The intermediate apprenticeship (Level 2) is designed to develop the skills and knowledge of healthcare support workers, ensuring that working practices and the ethos of employing organisations are maintained to the highest standards required by a professional, caring industry.

Hospitality

The intermediate apprenticeship (Level 2) in Hospitality is designed to develop the skills and knowledge of hospitality workers to ensure that the organisation's working practice and ethos are maintained to the highest standards whilst responding to the needs of the customer.

This qualification will benefit, and is suitable for anyone who is new to, or works in a variety of hospitality areas such as; front of house, back of house, housekeeping, and within the food and beverage sector.

IT

IT apprenticeships are designed for people working with IT systems and software, and the flexibility of the qualification allows us to tailored training to meet job role needs.

We deliver two versions of the IT apprenticeships: IT user (for the user i.e. Administrator role) and an IT professional (for the support/technical role).

The type of things an apprentice may be doing include: providing Helpdesk support and assistance. developing, testing and implementing IT solutions, working with advanced software features, creating and maintaining websites, working with networks and developing knowledge of them i.e. OSI 7 layer and TCP/IP models.

The first stepping stone is an intermediate apprenticeship (Level 2) which is the equivalent to five GCSEs at grades A-C. Apprentices can then progress to an advanced IT or CISCO apprenticeship (Level 3) to gain the equivalent of two A-Levels. Alternatively, apprentices can progress to more advanced Microsoft qualifications: Microsoft Office Specialist (MOS) or Microsoft Technology Associate (MTA).

Performing Manufacturing Operations

The intermediate apprenticeship (Level 2) focuses on operating effectively in a manufacturing environment. Typical job roles that someone suitable for this apprenticeship may be doing include assembly operations of electrical and electronic products, vehicles, aerospace, marine, metal goods and production of moulded products. Other roles include receiving and checking raw materials and sub-assemblies, inspection, test and quality control.

The apprenticeship has been developed to provide the required knowledge, understanding and skills in the manufacturing sector to ensure staff are working to the correct systems and procedures and working to all quality control procedures.  Operators who work in the process operations within a business, whether in a new or newly promoted to the role will benefit.  It enables them to understand the major aspects of the job from initial preparation of the job right through to concluding the operations and quality checking.

Retail

A retail apprenticeship helps people to gain the skills and experience needed to be successful in one of the UK’s most vibrant sectors, whether they’re working in a local, independent shop or working for a superstore or national chain.

Retail jobs are as varied as the industry and people might be training as a sales assistant on the shop floor, a visual merchandiser, a team leader or a department / store manager. Every day in retail is different and apprentices could be helping customers on the shop floor, working behind the scenes and managing stock or arranging merchandise and building point of sale displays instore.

The first stepping stone is an intermediate apprenticeship (Level 2) which is the equivalent to five GCSEs at grades A-C. Apprentices can then progress to an advanced dpprenticeship (Level 3) to gain the equivalent of two A-Levels.

Sales

The intermediate apprenticeship (Level 2) is suitable for employees in a wide range of different sales roles, whether new to their position or recently promoted.

The sales apprenticeship is designed to cater for the wide range and diversity of job roles where competence in selling is vital. It meets the needs of employers of all sizes from the public, private and not-for-profit sector.

Tasks undertaken will vary depending on the level and sector in which people are employed, however they may include selling face-to-face or by the telephone, processing sales orders, supporting customers in obtaining finance for purchases, generating and qualification of sales leads, meeting after sales needs, making presentations and supervising sales or telesales staff.

Team Leading and Supervisor

This is a specialist apprenticeship that is suitable for people with responsibility for managing people or projects in your workplace. It’s an advanced apprenticeship (Level 3), which is the equivalent to two A-Level qualifications.

The type of responsibilities someone may have in their job role include; supporting, managing and developing team members, managing projects, planning and monitoring workloads and resources, delivering operational plans, resolving problems and building relationships internally and externally.

Job roles that may be suitable for this apprenticeship include Supervisor, Team Leader, Project Officer and Shift Manager.

On completion of this apprenticeship, someone may progress to a management qualification or even embark on a degree-level apprenticeship.

Warehousing and Storage

A warehousing and storage apprenticeship helps people to gain the skills and experience they need to undertake various storage and logistics activities. They may be working warehousing and storage, transport or freight forwarding.

The things an apprentice could be doing for an employer include: moving and handling goods of different shapes and sizes, operating specialist machinery, managing stock, wrapping and packing goods processing orders and returned orders, managing the receipt, storage and dispatch of goods, keeping goods at low temperatures, keeping equipment in good working order and maintaining work area and hygiene standards.

A key part of the apprenticeship is to also learn about health and safety and how to comply with legal requirements, as well as the importance of good team work in a busy environment.

The first stepping stone is an intermediate apprenticeship (Level 2) which is the equivalent to five GCSEs at grades A-C. This apprenticeship is for suitable for operatives in logistics operations.
Want to discuss apprenticeship programmes in more detail?
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