Find out more about the different apprenticeships that we deliver.

Staying in education doesn’t mean staying on at school or going to college. People can start an apprenticeship from age 16. Apprenticeships have also changed a huge amount over this last decade or so and there are now so many opportunities for people of all ages. They’re no longer just for school leavers.


Accounting apprenticeships train people to help accountants to keep financial records and prepare accounts.  Apprentices learn to offer their business financial support and take care of activities from expenses and bills to taxes and payroll.

The advanced Level 3 accountancy apprenticeship is suitable for training people working in jobs roles such as Assistant Accountant or Trainee Accounting Technician. On completion, apprentices will gain the AAT Level 3 Advanced Diploma in Accountancy together with the full apprenticeship standard.

Higher apprenticeships at Level 4-7 are now available, allowing people to progress and gain qualifications equivalent to a University Degree but without the accompanying debt.

Business Administration

A Business administration apprenticeship helps people to gain the skills and experience needed to work in administrative roles in a variety of organisation. It helps an employee to develop a broad range of office skills.

The first stepping stone is an Advanced Level 3 Apprenticeship in Business Administration.

Level 3 Business Administrator apprenticeship standard, which includes:
<li>Level 2 Functional Skills in English and maths (if required)</li>
<li>Employee Rights and Responsibilities (ERR)</li>
<li>Personal Learning and Thinking Skills (PLTS)</li>

Customer Service

A customer service apprenticeship helps people gain the skills and experience you need to effectively meet the needs of customers, making sure they are dealt with in a pleasant, positive and reliable way.

The first stepping stone is an intermediate apprenticeship (Level 2) which is the equivalent to five GCSEs at grades A-C. Apprentices can then progress to an advanced apprenticeship (Level 3) to gain the equivalent of two A-Levels.

Most customer service apprentices work in retail, financial services, call centres, hospitality or sport and recreation. However, customer service is relevant to hundreds of job roles and skills are easily transferrable.


The intermediate apprenticeship (Level 2) in Hospitality is designed to develop the skills and knowledge of hospitality workers to ensure that the organisation's working practice and ethos are maintained to the highest standards whilst responding to the needs of the customer.

This qualification will benefit, and is suitable for anyone who is new to, or works in a variety of hospitality areas such as; front of house, back of house, housekeeping, and within the food and beverage sector.


IT apprenticeships are designed for people working with IT systems and software, and the flexibility of the qualification allows us to tailored training to meet job role needs.

We deliver two versions of the IT apprenticeships: IT user (for the user i.e. Administrator role) and an IT professional (for the support/technical role).

The type of things an apprentice may be doing include: providing Helpdesk support and assistance. developing, testing and implementing IT solutions, working with advanced software features, creating and maintaining websites, working with networks and developing knowledge of them i.e. OSI 7 layer and TCP/IP models.

The first stepping stone is an intermediate apprenticeship (Level 2) which is the equivalent to five GCSEs at grades A-C. Apprentices can then progress to an advanced IT or CISCO apprenticeship (Level 3) to gain the equivalent of two A-Levels. Alternatively, apprentices can progress to more advanced Microsoft qualifications: Microsoft Office Specialist (MOS) or Microsoft Technology Associate (MTA).

Junior Estate Agent Apprenticeship Standard (Level 2)

This is a customer-facing role with responsibility for providing the administrative support needed to secure successful property sales.  Junior Estate Agents may work in different areas of estate agency, i.e. sales, auctioneering and commercial property.   In all cases, they will be required to understand and comply with contractual, statutory and legal restrictions, and client confidentiality. They will be working under supervision within the wider organisation.

The work is varied and typical roles will include: data registration, producing window adverts, arranging and booking viewings, accompanying colleagues on site visits to various properties, selling additional services, collecting keys, carrying out basic property research, including marketing procedures through portals, websites and various databases

Additionally the Junior Estate Agent would prepare floor plans of a property, following the measuring code of practice and also assist with the provision of sales particulars.  This would include how to take and produce photographs for individual properties.  As part of the sales process, apprentices would need to know how to conduct viewings and receive a formal offer made from a purchaser and the policies and procedures concerned with processing this. The Junior Estate Agent will work closely with colleagues to explore solutions to problems and improvements to working patterns.  They will take responsibility for the quality, accuracy and planning of their own work.

The Junior Estate Agent will be able to acquire the fundamental skills for the commercial and residential property sales industry. This in turn will give them the capability for further career progression on completion of the apprenticeship. This career progression can be either with their existing employer or within the industry in general.  It will also enhance their ability to undertake further qualifications.

Duration:Minimum 12 months

Level: 2


Lean Manufacturing Operative

The Manufacturing Industry offers an exciting and varied career both in the UK & abroad providing a broad spectrum of opportunities for people to work in a technically advanced and innovative environment.

Businesses within the sector range from small family run manufacturing operations to large multi-national companies driving the countries growth & wealth.

The UK’s Manufacturing Industry is highly regarded worldwide for its innovation and manufacturing excellence and requires a high degree of skill & knowledge across all levels of their organisations.

A Lean Manufacturing Operative will be expected to carry out their work safely and meet the exacting quality standards demanded in a fast paced and efficient processing environment and develop into a multi-skilled operator through process ownership.  A lean manufacturing operative can be required to carry out manufacturing activities on multiple products with different specifications consecutively e.g. automotive manufacturing – Multi models manufacturing results in the manufacturing of different models of vehicle with different specification variants within a high volume environment.

Team Leading and Supervisor

This is a specialist apprenticeship that is suitable for people with responsibility for managing people or projects in your workplace. It’s an advanced apprenticeship (Level 3), which is the equivalent to two A-Level qualifications.

The type of responsibilities someone may have in their job role include; supporting, managing and developing team members, managing projects, planning and monitoring workloads and resources, delivering operational plans, resolving problems and building relationships internally and externally.

Job roles that may be suitable for this apprenticeship include Supervisor, Team Leader, Project Officer and Shift Manager.

On completion of this apprenticeship, someone may progress to a management qualification or even embark on a degree-level apprenticeship.
Want to discuss apprenticeship programmes in more detail?
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