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A distribution or logistics manager
is responsible for managing processes involved
in a supply chain
and liaises with a variety of parties, including
suppliers of raw materials, manufacturers, retailers
and, increasingly, consumers.
This involves co-ordinating processes
to ensure customer satisfaction. The role of distribution
may involve transportation, stock control, warehousing,
and ensuring structures are in place to monitor
the flow of goods and materials.
IT plays a key part within the
field in forecasting increasingly complex systems
of stock levels,
delivery times and transport costs.
Responsibilities vary according
to the specific job role and whether the employing
company
is a manufacturer, retailer, or specialist
service
provider.
When this involves warehouse
or transport staff, the role may also include implementing
health
and safety procedures; managing staff training
issues;
motivating other members of the team and
project management.
Storage and distribution are
both focused on the safe and efficient movement
of people
and
products
and a vast number of people in these
industries work in support roles, including:
-
operational,
distribution and transport managers, planners
and schedulers who are involved
in co-ordinating
people and goods
-
safety specialists
such as air traffic controllers, driving instructors
and examiners,
railway station assistants, conductors and signallers who all
ensure
that vehicle operators are following
strict health and safety regulations
-
customer service personnel
who take reservations, answer queries and act
as the
public face of the transport and logistics sector
-
warehouse
personnel who respond to the stock requirements
of customers and select,
package and prepare items for delivery.
As the sector operates a 24-hour service,
part-time work and shift
rotas are common. In many jobs,
it may be necessary to work
early morning, evening and night shifts, as well as
at weekends. Jobs
are based in a wide range
of locations, may involve a mixture of indoor and
outdoor work
and most
involve some degree of travel.
Employers range from small
companies to international
logistics organisations
and
transport providers
operating fleets of vehicles.
Of the 2.3 million people
working in the sector,
approximately
600,000 work in passenger
transport. There is currently
a shortage of skilled workers
in many areas. Jobs can
be found throughout
the UK.
Concentration and a mature
attitude are essential
in this industry,
especially for those
operating vehicles and other machinery.
Employers
normally look for people
with good communication
and
customer service skills.
Call us for further details on 0800 542 2848
or click here to complete our Learner's application form (will
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