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A distribution or logistics manager
is responsible for managing processes involved
in a supply chain and liaises with a variety of
parties, including suppliers of raw materials,
manufacturers, retailers and, increasingly, consumers.
This involves co-ordinating processes
to ensure customer satisfaction. The role of distribution
may involve transportation, stock control, warehousing,
and ensuring structures are in place to monitor
the flow of goods and materials.
IT plays a key part within the
field in forecasting increasingly complex systems
of stock levels, delivery times and transport costs.
Responsibilities vary according
to the specific job role and whether the employing
company is a manufacturer, retailer, or specialist
service provider.
When this involves warehouse
or transport staff, the role may also include implementing
health and safety procedures; managing staff training
issues; motivating other members of the team and
project management.
Storage and distribution are
both focused on the safe and efficient movement
of people and products and a vast number of people
in these industries work in support roles, including:
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operational, distribution
and transport managers, planners and schedulers
who are involved in co-ordinating people and
goods
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safety specialists such
as air traffic controllers, driving instructors
and examiners, railway station assistants,
conductors and signallers who all ensure that
vehicle operators are following strict health
and safety regulations
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customer service personnel
who take reservations, answer queries and act
as the public face of the transport and logistics
sector
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warehouse personnel who
respond to the stock requirements of customers
and select, package and prepare items for delivery.
As the sector operates a 24-hour
service, part-time work and shift rotas are common.
In many jobs, it may be necessary to work early
morning, evening and night shifts, as well as at
weekends. Jobs are based in a wide range of locations,
may involve a mixture of indoor and outdoor work
and most involve some degree of travel.
Employers range from small companies
to international logistics organisations and transport
providers operating fleets of vehicles. Of the
2.3 million people working in the sector, approximately
600,000 work in passenger transport. There is currently
a shortage of skilled workers in many areas. Jobs
can be found throughout the UK.
Concentration and a mature attitude
are essential in this industry, especially for
those operating vehicles and other machinery. Employers
normally look for people with good communication
and customer service skills.
Call us for further details on 0800 542 2848
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